If you require technical support while roaming, you may call our toll free number at 1.866.FastTec (1.866.327.8832)

You may also go to help.westelcom.com, or email support@westelcom.com.


There are also a number of troubleshooting tips included at the end of the Roaming User Guides. We have found that these tips solve 80% of the problems reported by roaming users.

Troubleshooting Tips for iPassConnect for Windows 95/98/NT/2000
Troubleshooting Tips for iPass Dial Wizard for Macintosh


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