Westelcom Business Hours
9am - 5pm Monday - Friday
Internet Technical Support Hours
Open Monday - Friday from 8am to 9pm (Business On-call support available 24/7)

If you would like to share your comments or feedback about your service with Westelcom, please email us at: yoursuggestions@westelcom.com

Toll Free Technical Support: 1.866.FastTec (327.8832)
If you are having difficulties call our friendly technical support staff for assistance. To e-mail technical questions, 
Click here 

 


Sales and Billing: 1.866.ItClicks (1.866.482.5425)
Plattsburgh:  518.825.2255
Watertown:   315.755.2255
 

 


Product or service questions...
For your office: e-mail sales@westelcom.com
For your home: e-mail homesales@westelcom.com

Billing questions
 e-mail billing@westelcom.com

To Report Spammers or abuse of Internet Service:
email: abuse@westelcom.com

To Report Illegal Activities Concerning Child Pornography:  email: cpabuse@westelcom.com

 
Fax
1.518.566.8348 1.315.779.9404
Address
23 Durkee Street
Plattsburgh, NY12901		 130 Park Place
Watertown, NY 13601