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Westelcom Business Hours
9am - 4:30pm Monday - Friday
Internet Technical Support Hours
Open Monday - Friday from 8am to 9pm (Business On-call support available 24/7)


Toll Free Technical Support: 1.866.FastTec (327.8832)
If you are having difficulties call our friendly technical support staff for assistance. To e-mail technical questions, 
Click here


Sales and Billing: 1.866.ItClicks (1.866.482.5425)
Plattsburgh:  518.825.2255
Watertown:   315.755.2255


Product or service questions...
For your office:
For your home: e-mail

Billing questions

To Report Spammers or abuse of Internet Service:

To Report Illegal Activities Concerning Child Pornography:  email:


1.518.566.8348 1.315.779.9404
23 Durkee Street
Plattsburgh, NY12901
130 Park Place
Watertown, NY 13601